Privacy Policy
About our privacy policy
TheBookCompany cares about your privacy. We therefore only process data that we need for improving our services and carefully handle the information we have about you and your use of collected our services. We never make your data available for commercial purposes third parties. This privacy policy applies to the use of the website and the services provided by TheBookCompany. The effective date for the validity of these conditions is 01/04/2023, with the publication of a new version the validity of all previous versions expires. This privacy policy describes which data collected about you by us, what this data is used for and with whom and under what conditions, this data may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regarding the personal data you provide to us. If you have any questions about our privacy policy, please contact our privacy contact, you find the contact details at the end of our privacy policy.
About data processing
Below you can read how we process your data, where we store it or have it stored, which security techniques we use and for whom the data can be viewed.
Online store software
WooCommerce
Our webshop has been developed with software from WooCommerce, which is implemented by WebVortex. Personal data that you provide for services available to us are not actively shared with anyone. WebVortex has access to your data to provide us with (technical) support, they will never use your data for any third party. Based on the agreement we have with them, WebVortex is obliged to provide appropriate security measures. These security measures consist of the application of SSL encryption, a strong password policy, and software which actively protects against attacks on the website and it’s content. WooCommerce uses cookies to collect technical information with regard to your use of the software, no personal data is collected and/or stored. WooCommerce reserves the right to share collected data within its own group in order to improve the to further improve services.
Spark
We use the services of Spark for our regular business e-mail traffic. This party has appropriate technical and organizational measures have been taken to prevent misuse, loss and corruption of your and our data as much as possible. Spark has no access to our mailbox and we treat all our e-mail traffic confidentially.
Payment processors
Mollie
We use the platform of to handle (part of) the payments in our webshop Mollie. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your
protect personal data. Mollie reserves the right to use your data to to further improve services and in this context to share (anonymised) data with third parties.
All the above mentioned guarantees with regard to the protection of your personal data are also
applicable to the parts of Mollie’s services for which they engage third parties. Mollie saves your
data no longer than permitted by law.
Shipping and logistics
PostNL
If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL for carrying out the deliveries. It is therefore necessary that we know your name, share address and residence details with PostNL. PostNL uses this data only for the purpose of performance of the agreement. In the event that PostNL engages subcontractors, PostNL will provide your data also available to these parties.
Purpose of data processing
General purpose of the processing
We only use your data for the benefit of our services. That is, the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to – other than on your request – to contact you at a later time, we will ask you for explicit permission. Your data is not shared with third parties, other than for accounting and other administrative purposes fulfill obligations. These third parties are all bound to secrecy on the basis of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed for the purpose of our to further improve services. This data (for example your IP address, web browser and operating system) are not personal data.
Cooperation in tax and criminal investigations
In some cases, TheBookCompany can be held to on the basis of a legal obligation sharing your data in connection with government tax or criminal investigations. In a in such a case we are forced to share your data, but we will act within the possibilities provided by the law we offer to oppose it.
Retention periods
We keep your data as long as you are a client of ours. This means that we keep your customer profile until you indicates that you no longer wish to use our services. If you indicate this to us, we will
also be regarded as a request to be forgotten. This also means that we do not store your data for longer than two years from the last moment of contact or transaction, unless there is a legal justification for doing so basis. Pursuant to applicable administrative obligations, we will file invoices with you
(personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we receive in response to completed your order.
Your rights
Under the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain which ones below rights these are and how you can invoke these rights. In principle, we control to prevent misuse copies and copies of your data only to your e-mail address already known to us. In case you have the If you wish to receive data at another e-mail address or, for example, by post, we will ask you to register legitimize. We keep records of completed requests, in the event of a request to be forgotten we administer anonymised data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right to a to submit a complaint to the Dutch Data Protection Authority if you suspect that we have stored your personal data on a use wrong way.
Right of inspection
You always have the right to have the data that we process or have processed that relates to your person or can be traced back to this. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted
we will send you a copy of all data with an overview of the processors at the e-mail address known to us
who hold this data, stating the category under which we hold this data stored.
Right of rectification
You always have the right to have the data that we process or have processed that relates to your person or can be traced back to it, to have it adjusted. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted we will send you a confirmation that the data has been changed at the e-mail address known to us.
Right to restriction of processing
You always have the right to request the data that we process or have processed that relates to your person or for that purpose to be traceable. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted we will send you a confirmation to the e-mail address known to us that the data will not be lifted until you lift the restriction processed longer.
Right to portability
You always have the right to have the data that we process or have processed that relates to your person or can be traced back to this, to be carried out by another party. You can make a request to that effect
our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data to the e-mail address known to us
about you that we have processed or have been processed by other processors or third parties on our behalf. To all In such a case we will probably no longer be able to continue the service, because the safe
linking of data files can then no longer be guaranteed.
Right of objection and other rights
In appropriate cases you have the right to object to the processing of your personal data by or on behalf of TheBookCompany. If you object, we will immediately stop the data processing suspend pending the settlement of your objection. If your objection is well-founded, we will send copies and/or make copies of data that we process or have processed available to you and then the processing continues to strike. You also have the right not to be subject to automated individual decision-making or profiling be subjected. We do not process your data in such a way that this right applies. Are you believe that this is the case, please contact our contact person for privacy matters.
Cookies
Google Analytics
Cookies from the American company Google are placed via our website as part of the “Analytics” service.
We use this service to keep track of and receive reports on how visitors use the website.
This processor may be obliged to provide access to this on the basis of applicable laws and regulations
facts. We collect information about your surfing behavior and share this data with Google. Google can do this interpret information in conjunction with other datasets and thus interpret your movements on the internet to follow. Google uses this information to offer, among other things, targeted advertisements (Adwords) and other Google services and products.
Third Party Cookies
In the event that software solutions from third parties use cookies, this is stated in this privacy declaration.
Changes to the Privacy Policy
We reserve the right to change our privacy policy at any time. However, you will always find the most on this page recent version. If the new privacy policy has consequences for the way in which we already collect data relating to you, we will inform you by e-mail.
Contact details
TheBookCompany
Dahliastraat 17
3911 WB Rhenen
The Netherlands
Email : info@thebookcompany.eu
Contact person for privacy matters
Laura van de Scheur